SLA calculator

How much downtime is 99.9%?

Pick an uptime target and see exactly how much downtime it allows per day, week, month, quarter and year — then share the result.

Target uptime
PeriodAllowed downtime
Per day1m 26s
Per week10m 5s
Per month43m 48s
Per quarter2h 11m 24s
Per year8h 45m 36s

The nines, in plain numbers

UptimeNamePer yearPer monthTypical for
99%Two nines3d 15h 36m7h 18mInternal tools, batch jobs, hobby projects
99.5%Two and a half nines1d 19h 48m3h 39mSmall business sites, staging environments
99.9%Three nines8h 45m 36s43m 48sStandard SaaS and e-commerce targets
99.95%Three and a half nines4h 22m 48s21m 54sBusiness-critical SaaS, B2B platforms
99.99%Four nines52m 34s4m 23sPayments, core infrastructure, APIs others depend on
99.999%Five nines5m 15s26.28sTelecom, emergency and safety-critical systems
Definitions

What counts as downtime?

The percentage is only as honest as the definition behind it. Agree on these three before you sign anything.

Planned maintenance

Many SLAs exclude announced maintenance windows. Check how much notice is required and how long a window may last.

Partial outages

If checkout is broken but the homepage loads, is that downtime? Define it per feature, not just per server.

Third-party failures

A payment provider or DNS outage can take you down. Decide whether you count it against your own target.

Know your real uptime

Upzilla measures availability minute by minute and gives you the number your SLA is actually based on.

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